Frequently Asked Questions

Discover everything you need to know about ZENTS luxury body care, shipping, and our mindful beauty practices.

Are ZENTS products suitable for sensitive skin?

Yes, our products are formulated with mindfulness and care. We use ultra-gentle, skin-loving ingredients and offer an 'Unscented' collection specifically designed for those with extreme sensitivities or scent aversions.

Is ZENTS a cruelty-free brand?

Absolutely. ZENTS is committed to ethical beauty. We do not test our products or ingredients on animals, and we ensure our suppliers adhere to the same cruelty-free standards.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order departs our warehouse.

What is your return policy?

We want you to love your ritual. If you are not completely satisfied, you may return unopened and unused products within 30 days of purchase for a full refund, excluding shipping costs.

Are your containers recyclable?

Sustainability is a core value at ZENTS. Most of our packaging, including our glass bottles and BPA-free plastic tubes, is fully recyclable. Please check the recycling symbol on the bottom of each product for local sorting.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as modern payment solutions like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.